DO YOU HAVE THE DREAM TEAM? Customer Service Week 2020

DO YOU HAVE THE DREAM TEAM? Customer Service Week 2020

This year’s customer service week happens to find many institutions at a very interesting time in history, the COVID 19 worldwide pandemic. A time where most if not all institutions are working to ensure that their businesses survive the year 2020. The CS Week 2020...

10 Vital KPIs for measuring the value of your Mobile Lending Platform

10 Vital KPIs for measuring the value of your Mobile Lending Platform

If measures to contain Covid-19 have hastened the digital future of Saccos/Microfinance permanently, CEOs and Chairmen must be wondering how to measure its success. To help them out of this predicament, here are 10 KPIs Saccos/Microfinance can use to help them measure...

Handling Borrowers’ Concerns during Covid-19

Handling Borrowers’ Concerns during Covid-19

Handling Borrowers’ Concerns during Covid-19 Due to the economic downturn caused by the COVID-19 pandemic, many of your customers could also be experiencing financial difficulties. you'll be conflicted about being empathetic and supportive while at an equivalent nonce...

WHY CAR DEALERS SHOULD OPT TO AUTOMATE THEIR IN-HOUSE LENDING

WHY CAR DEALERS SHOULD OPT TO AUTOMATE THEIR IN-HOUSE LENDING

The computerized age has brought us numerous things –automation, cloud storage, and an entire host of other cutting edge innovations that have empowered organizations to work all the more easily and dump numerous siloed and paper-based methods of getting things done....

How Can Lenders Accelerate their Digital Transformation

How Can Lenders Accelerate their Digital Transformation

Why is Digital Transformation important to Lenders? Customer acquisition, “the business of getting new business” [while managing and growing the business you already have] is more dynamic than ever ̶̶ and not just in the current pandemic environment.People’s...

Meeting Post-Covid Lending Demands

Meeting Post-Covid Lending Demands

As the global economy continues to buckle under the pressure and strain caused by the COVID-19 pandemic, many people will turn to alternative lending to offset the impacts. How can you be prepared to meet such demands as a Sacco or Microfinance? Here are a few...

Why your business should capitalize on digital lending

Why your business should capitalize on digital lending

Following the economic downturn, Enterprises are moving online and the industry is and has been changing. As customers are getting used to new online commercial enterprise norms, demand has started to rise, and we're now starting to see...

These Measures Could Save Your Lending Business!

These Measures Could Save Your Lending Business!

Every day I speak with Lenders around the country and I ask them the simple question: What does a loan cost you? What's your Cost Per Loan (CPL)? I’m always surprised how quite a number don't have a solution. For most, a loan in any form (Mortgage, MasterCard,...

How Can Lenders Accelerate Their Digital Transformation

How Can Lenders Accelerate Their Digital Transformation

Why is Digital Transformation important to Lenders? Customer acquisition, “the business of getting new business” [while managing and growing the business you already have] is more dynamic than ever ̶̶ and not just in the current pandemic environment. People's...

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