Chairmain, KETEPE sacco
As the Chairman of the sacco, I have seen and felt the impact this product has made to our organization since our partnership. We have been able to increase our loan book over a remarkable period of time, improved our efficiency and scale to greater heights. One of the things that attracted us to this platform is the fact that it is very easy to use and straightforward to both us the administration and the users.
Considering the type of customers we handle where some are unable to access smart phones, or apps, the system has made it very simple for everyone to use.
Using this platform has enabled us to digitize all our operations making it easier for our members to access their loans without any paperwork. This has made a huge difference in how we do reconciliation and most importantly how we serve our members. The support we get from their support team is extremely commendable, we always feel free and at home whenever we are in communication with them. There is constant effort to ensure that we are comfortable and content. We are happy to be working together and I look forward to what the future holds.
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