DO YOU HAVE THE DREAM TEAM? Customer Service Week 2020

DO YOU HAVE THE DREAM TEAM? Customer Service Week 2020

This year’s customer service week happens to find many institutions at a very interesting time in history, the COVID 19 worldwide pandemic. A time where most if not all institutions are working to ensure that their businesses survive the year 2020. The CS Week 2020...
Handling Borrowers’ Concerns during Covid-19

Handling Borrowers’ Concerns during Covid-19

Handling Borrowers’ Concerns during Covid-19 Due to the economic downturn caused by the COVID-19 pandemic, many of your customers could also be experiencing financial difficulties. you’ll be conflicted about being empathetic and supportive while at an equivalent...